Privacy and Cookie Policy

SCOPE. Eli Lilly and Company respects the privacy of visitors to its websites. As a result, we have developed this website Privacy and Cookie Policy. This website Privacy and Cookie Policy applies only to the operation of websites owned by Lilly that directly link to this statement when you click on "Privacy and Cookie Policy" in the website footer.

Personal information may be transferred to affiliated companies in the United States. Eli Lilly and Company and its affiliates in the U.S. adhere to the U.S.-EU Privacy Shield Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the European Union (EU) member countries and Switzerland.

For more information about how Lilly companies in the U.S. process the personal information originating from EU, see the Lilly Privacy Shield Notice available at

Through this website, Lilly will collect various information about you, as follows:

Cookies. This website uses a technology called a "cookie". A cookie is a piece of information that our webserver sends to your device (actually to your browser file) when you access a website. This section details what cookies we set, how to find cookies on your device, and how to change your privacy settings to restrict the use of cookies. Please keep in mind that restricting the use of cookies may impact your user experience, and may result in this (and other) sites becoming inaccessible for you.

Some cookies are required for this website to function correctly, and may have already been set. Other cookies (usually Web Analytics Cookies) require your consent before we can place them on your device. By giving your consent, you agree to us storing these cookies on your device for one year.

We use the following types of cookies on this site.

  • 1. Web Analytics Cookies If you give your consent, a third party webserver will install a cookie on your device in order to aid the accuracy of a statistical program. While a profile can be built up of a user's surfing habits through the use of this cookie, the only personal information that this cookie itself contains is the IP address. We use these profiles to establish common surfing patterns of our users, such as which links have been clicked or documents accessed, which helps us to maintain and enhance the service we provide.
  • 2. Session Cookies As you surf around our site, there are often times when we need to remember technical information about you as you surf page to page. We use this technical information in a multitude of ways to enhance your user experience. This cookie contains no personally identifiable information and only lasts until you end your session and leave our site.
  • 3. Persistent or Login Session Cookie When you log into a restricted area, we may set a cookie on your PC, to remember your login details. This can be used for your convenience so that on subsequent visits, you aren't required to provide the entire log in information again. This cookie will remain on your device for one year, even after you leave our site.

Third party cookies on our sites. Lilly does not allow third parties to set cookies on your computer through this website unless these cookies are set at our request and are under our direct control and are not used or accessed by such third party except as set forth in this Policy.

Managing Your Cookies. This website may not function correctly or be visible to you if you elect not to allow cookies to be placed on your computer and certain functions, such as becoming a registered user, may not be available. There are different methods for viewing and deleting cookies set on your machine, depending on the browser you are using. Below are instructions for the most common web browsers.

To control cookies if you use Safari on an iOS device (iPhone, iPad or iPod Touch):

  • 1. Choose Settings, then
  • 2. Safari
  • 3. Scroll down to the ‘Privacy’ section

To view cookies for Internet Explorer 5.0, 6.0, 7.0, 8.0 or above:

  • 1. Choose Tools, then
  • 2. Internet Options
  • 3. Click the General tab
  • 4. Click Settings
  • 5. View Files

To control cookies if you have Internet Explorer 6.0 or above: Internet Explorer 6.0

  • 1. Choose Tools, then
  • 2. Internet Options
  • 3. Click the Privacy Tab
  • 4. Click on Custom Level
  • 5. Click on the 'Advanced' button
  • 6. Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate

Internet Explorer 7.0 or 8.0

  • 1. Choose Tools, then
  • 2. Internet Options
  • 3. Click the Privacy Tab
  • 4. Move the slider to choose your preferred settings
  • 5. Click on the 'Advanced' button
  • 6. Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate

If you use another browser, we recommend you visit the website of the manufacturer, where you should be able to find this information or visit a site such as

Identifiable Information Submitted by you. We will collect personal information from you that can identify you, such as your name, address, telephone number, e-mail address, and other similar information ("Your Information") when it is voluntarily submitted to us. You may be submitting Your Information to us through our registration page or through a portion of the site that allows you to contact us. We will clearly indicate to you on this site when we collect this information from you.

Web Server logs. Like the vast majority of internet websites, we automatically gather web server log information from you when you visit one of our websites by the computer that hosts our website (called a "webserver"). The webserver automatically recognises some non-personal information, such as your IP Address, the date and time you visited our site, the pages you visited on our site, the website you came from, the type of browser you are using (e.g., Internet Explorer, Firefox, Chrome), the type of operating system you are using (e.g. Windows XP, MAC OS X), and the domain name and address of your Internet service provider (e.g. AOL). If our site is using cookies (which is disclosed below), the webserver will also collect this information. We often review the server logs to see what website pages are being visited to get a better understanding of how the site is being used by our visitors. This is popularly known as Web Statistics and allows us to maintain and enhance our service. In addition, in cases of system abuse, we may use this information in conjunction with your Internet Service Provider and/or local authorities to trace the source of any such abuse.

IP Addresses. This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some broadband connections your IP Address doesn't change (it is "static") and could be associated with your personal computer. IP Addresses are used as part of the webserver log information as stated above.

USES AND DISCLOSURES. We will use Your Information to respond to requests you may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve our websites, products and services. We may also use Your Information to contact you and/or provide you with general health information (like information on certain health conditions) as well as information about our products and services. We may also enhance or merge Your Information with data obtained from third parties for the same purposes. We may share Your Information with agents, contractors or partners of Lilly in connection with services that these individuals or entities perform for, or with, Lilly. These agents, contractors or partners are restricted from using this data in any way other than to provide services for Lilly, or services for the collaboration in which they and Lilly are engaged (for example, some of our products are developed and marketed through joint agreements with other companies). We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested. Lilly requires that such contractors enter into contractual guarantees to observe security and privacy obligations as least as stringent as those set forth in this Privacy and Cookie Policy. See also the “Web Analytic Cookies” section above.

Lilly reserves the right to share your information to respond to duly authorised information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue (such as with the World Trade Center terrorist act in September, 2001), Lilly reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.

We may also provide Your Information to a third party in connection with the sale, assignment, or other transfer of the business of this website to which the information relates, in which case we will require any such buyer to agree to treat Your Information in accordance with this Privacy and Cookie Policy. Any third parties we share data with (except for governmental agencies to whom disclosure is required by law) will be contractually obligated to provide a level of privacy protection at least as high as that provided for in this Policy.

Lilly may also share Your Information with its affiliated companies, including our parent company in the Unites States, Eli Lilly and Company ("Lilly US"). Lilly US has joined the United States Safe Harbor program developed by the US Department of Commerce in agreement with the European Commission ("Safe Harbor Program"). Your Information may be processed by Lilly's affiliated companies in the United States and elsewhere outside the European Economic Area; all such processing will be done in accordance with the Safe Harbor Program.


Access and Correction.
We provide you with the ability to edit the information in your user account information that you provided to us in registration by using your personal page configuration area. You may request deletion of your user account by contacting our webmaster. Content or other data that you may have provided to us and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our site at our discretion even though your user account is deleted.

Opting-out of services.
To be removed from our contact lists, please click the “unsubscribe” link in the bottom of the email or contact us here: /contact.php

Please note that you may continue to receive materials while we are updating our lists.

SECURITY. Areas of this website that collect Your Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in all Internet Explorer releases since version 3.0 and all other popular browsers). Lilly utilises its own and third party regional hosting centers (see section on "International Transfers") that have security precautions that provide for industry standard protection of Your Information. These regional sites place Your Information in databases that are protected by security firewalls and intrusion detection software.

INTERNATIONAL TRANSFERS. Your Information may be transferred internationally among Lilly's global affiliates, business partners and agents as set forth in the "Use and Disclosures" section of this Privacy and Cookie Policy. In addition, all of Lilly's websites are hosted by Lilly or third parties at regional hosting centers. This means that Your Information that you provide as well as the other information set forth in the "personal information collected and processed" section, is automatically transferred to such hosting centres for processing.


Minors. You should be aware that this site is not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.

Sensitive Data: This website only collects and processes personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, and the processing of data concerning health, sex life or criminal convictions with your explicit, opt-in consent, and only to the extent necessary for the functioning of the site or the service offered on the site.

Links to other sites. As a convenience to our visitors, this website currently contains links to a number of sites that we believe may offer useful information. The policies and procedures we described here do not apply to those sites. We suggest contacting those sites directly for information on their privacy, security, data collection, and distribution policies. Lilly cannot be held liable for any actions by or content of such third-party sites.

Changes to this Website Privacy and Cookie Policy. We may update this website Privacy and Cookie Policy from time to time. When we do update it, for your convenience, we will make the updated statement available on this page. We will provide 30 days notice prior to the effective date of the new policy.

Last updated: December 2, 2016


If you have any questions about this Policy or our website, please feel free to contact us here:

Please be aware that this website relies on the use of cookies to function correctly and involves some cookies being downloaded onto your device. By continuing to use this website, you agree to our use of these cookies. This helps us to improve the content of the website so that it is more useful and relevant to you. For more information, please see our Privacy and Cookies Policy.